Fully Customizable Curtains and More

Privacy and Security

Curtains4australia is bound by the National Privacy Principles included in the Commonwealth Privacy Act 1988. We will only collect and use your personal information in full accordance with the National Privacy Principles (Principles). The principles define the personal information as information or opinion of a person that can be traced to identify that individual.

The types of the information we collect include

  • Your name
  • Your address
  • Your contact number
  • Your email address

We will only use your information in the following occasions

  • We will send you emails regarding the products you order. When the product you order are out of stock, or you seem have placed the wrong order, we will send you an email to confirm.
  • We will send you registration confirmation email, order confirmation email, and shipment confirmation email when you have registered, have placed an order, or your parcels have been ready for dispatch.
  • We may also send you emails on our promotional activities from time to time. If you do not wish to receive this type of emails, please tell us.
  • We may give you phone calls when necessary. When you seem do not have the access to Internet, or you seem to have forgotten to check your email box, or we think we need to give you a call regarding your inquiries or orders, we will give you phone calls at a reasonably appropriate time.
  • We will offer your information to our express courier partner, Australian Post, to arrange shipment. When your order is ready for dispatch, we will use the information you give us for the sake of shipping your goods. We will provide your name, address, and contact number to Australian Post. We deem that you have agreed to this clause when you place an order.
  • We may collect the information you provide to analyze the regions of where the majority of our customers come from. We may keep a record of your browsing history to send you the on-sale items that may interest you the most.

Curtains4australia strictly protect the privacy of our customers. We collect and use your information totally for the sake of better rendering you our service. None of our staff will collect sensitive information from you. We abide by the Principles unswervingly, and will under no circumstance sell or share your personal information to a third party unless we have got your consent.

To offer you the best possible service, please update us if your contact information has changed.

If you have any question about our privacy policy, please contact us.

Security

Curtains4australia is committed to protect your online shopping. We try every means possible to make sure that your visiting our website is secure.

Technologically, we use SSL to ensure your safe shopping on our website. SSL is a technology that suits especially HTTP, and SSL can provide some protection even if only one side of the communication is authenticated. As Wikipedia demonstrates, the main idea of the SSL is to create a secure channel over an insecure network. This ensures reasonable protection from eavesdrops, and main-in-the-middle attacks, provided that adequate cipher suits are used and that the server certificates is verified and trusted.

Secondly, we will not store your bank account information, all of our transactions are processed by PayPal which is the most popular and secure payment method online.

Thirdly, the cookies of our website are totally safe. And as demonstrated in the Privacy Policy section, your personal information will not be shared to any third party unless we have your explicit consent.

If you have some questions regarding the security of our website, please contact us. If the issue you mentioned really threatens the safety of our website, we will give you a 5% discount coupon to express our thanks.

Curtains4australia reserves the right to modify our privacy policy and security policy from time to time when necessary. Once there are alterations, they will be posted on the website. And we encourages you to read again if you have some confusions.

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